A number of years ago I headed the HR department in a 900+ technical support centre. As everyone knows contact and technical support centres typically have high employee turnover; anywhere from on average 75% annually to as high as 200% annually, and sometimes beyond! Our turnover averaged 11% annually. How did we do it? Fact […]
Archive | human resources
Work Smarts
Work Smarts is an employment program recently launched throughout Atlantic Canada in partnership between the Saint Mary’s University Business Development Centre and the government of Canada. Work Smarts provides post-secondary graduates with their first position in their chosen field at a dramatically subsidized rate for participating employers. The program offers approximately $9,000.00 in wage […]
Francophone Immigrants Available for Work
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